Responding to Negative Reviews

Never has customer feedback been so widely visible and vital for businesses as it is in today’s marketing landscape. The voice of customers can either be your best marketing presence, or it can be the force that severely weakens your brand. Since your online reputation is so critical for your business, we always encourage our members to respond to all […]
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We know that it’s pretty easy for a practice to become overwhelmed when trying to increase the awareness of their brand online through social media. After all, there are many different social media channels out there and what seems like a million different ways to utilize them to grow your practice. We see some practices attempt to drive patients to […]
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